Customer Testimonials

-"I cannot say enough about how great my experience with Patrick Kia was. Saw the specific vehicle that I wanted in their inventory. Called them up and they started the paperwork right away. Did I mention I live 385 miles from the dealership? I was picked up from the Amtrak train station, saved over $1,800 on MSRP and was in and out of their dealership in an hour and a half for the 5 hour trek back home. Love my new Rio! Thanks to everyone at Patrick Kia."

-"Thanks for the great service and generosity! We really appreciate all of your kindness and we really LOVE our truck!"

-"...I wanted you to know that it has been a genuine pleasure dealing with the sales and service staff of Patrick Kia. I live in Short Pump and shopped up and down West Broad Street when the time came to work out a new lease. With so many dealerships in my home neighborhood, it seemed almost silly to explore things in the east end of town. But I am glad I did; and if more people from my neighborhood would check out your Nine Mile Road offices, I'll bet you would have many new customers."

-"I recently purchased a 2013 Kia Sportage from your company and wanted to let you know what a great experience it was from the beginning to the end. In all my years I have never written a positive letter about buying a car. When we reached an agreement I drove 500 plus miles and was not disappointed. They delivered as they promised, I left your parking lot on Monday February 25th with my new Kia Sportage and it was well worth every mile. I have to admit that I dreaded the idea of having to buy a car again, but after this positive experience I can honestly say that I will look forward to purchasing our next car from Patrick Kia."

-"Thank your for the royal treatment at Patrick Auto Group! I am so pleased with my recent purchase and appreciate you for coordinating the financing, and for making me feel so welcome!"

-"If other dealerships would like to increase their sales, just visit Patrick Kia. Here they will experience for themselves, the courtesy, honesty, and professionalism as so demonstrated by all of those who are employed by this dealership."

-"When the time comes to buy another Kia we will absolutely go to Patrick Kia again. The people there were great to deal with. We have purchased many vehicles over the 12 years we have been married and the folks at Patrick Kia made this experience the best one we have had. We really appreciated the way they allowed us to have time away from them for us to discuss the deal that they had presented. The vehicle that my wife originally wanted was sold the night before and the manager went above and beyond to find her one that she was happy with. The facility was very nice. We had our 9 year old with us and the staff made the process an ease with him. They provided balloons and popcorn. We have already recommended Patrick Kia to 2 people."

-"I have brought my Kia to Patrick for service several times since I purchased it. The first low tire pressure visit revealed a huge nail which would have left me stranded by the next morning. Luckily, I called and was told to bring it right in and they took care of it immediately. The second time I had low pressure, it was before work. I rode up to Patrick, arriving at 7:15, hoping they could check it. They took me right away, even though they didn't open until 7:30, checked the tire, put air in it and I still made it to work on time. There was recently a recall on some coil springs, that needed to be covered. Again, I brought the Kia in, left it this time, and picked it up, ready to go, when it was promised. The service at Patrick is top notch. The staff and mechanics are always friendly, explain what was needed and what was done. The charges are reasonable and the car is always ready when promised. Thanks for all your hard work!"
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